Expectation minimization is the way to my heartApple just blew my mind. My laptop video card has been sketchy, not always waking after sleep. So I took it to the Apple store on Saturday for repairs. They sent it off, saying that I should expect it to arrive a week from Tuesday, and I'd need to restore all of my data and software. Bummer.
It just arrived this morning, five days early, with data intact. And no charge. I guess lowering my expectations is the best way to win me over. Now if only Apple made men.